What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

I have been using this hearing center in the last two years and I am happy with the service I received. The audiologist, David Beck, is knowledgeable, competent and willing to help me. His staff is also helpful and pleasant. I highly recommend this center to prospective clients.

Xuan Huynh, on Google

Very kind staff. Dr Beck is great at listening to your concerns and addressing them the best way possible. I came in to get custom ear plugs for work. The experience was quick and enjoyable. He walked me through the whole process and made me feel comfortable. I highly recommend...

Laura Arguello, on Google

Great personal treatment by mr. Beck and his support team. I felt very comfortable with my choice to go here

Tom Austin, on Google

I could not be more pleased with the competent, professional, and friendly service provided by David, and supported by Deborah’s helpfulness. I responded to a promotion for a free hearing test, the results of which showed asymmetrical hearing loss. David strongly recommended that before fitting me with hearing aids I...

Robert Karli, on Google

I've learned a lot about hearing loss and it's treatment from David Beck. I really appreciate his willingness to talk with me, and have come to appreciate the importance of early intervention--a preventive approach to auditory and cognitive decline.

Barbara Strecker, on Google

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